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AAA Plus Floors R Us, dba Bertrem Custom Tile » Services » Granite » GRANITE STAIN REMOVAL

Printed from www.MarbleInstitute.org on May 31, 2008

AAA PLUS FLOORS R US, INC., dba BERTREM CUSTOM TILE AND MARBLE

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Stone Pro stone care products Catalog Arizona Tile Products Full Line Catalog

The main floor is Torreon Stone chisel edge in Lyons pattern. Part of 2010s premier installation. Featuring precise and complex installation. working only from drawings The Entry is Mexican Noce on diagonal with Elements dots bordered by Seville series decos and surrounded by Torreon Stone chisel edge in Lyons pattern. Part of 2010s premier installation. Featuring precise and complex installation. working only from drawings The This Kitchen backsplash is 6 inch tumbled travertine on diagonal with Elements of Glass copper dots Center is picture framed with Ogee. inside is 4 inch tumbled travertine with elements dots Part of 2010s premier installation. Featuring precise and complex installation. working only from drawings Master bath is 16 inch tumbled travertine on diagonal with deco bachsplash in 2 x2s with ogee border and inserts Tub is floated and tiled in 2x2 with listells deco liner. slab supplied by stoneworks of El Cajon Noemis Master shower is 16x16 tumbled travertine with a picture frame of 6 inch tunbled with dots every corner and with a double border listelle and ogee. slab by stoneworks and deck is 2x2 tumbled travertine. We also did the plumbing and glass doors My premier installation of 2010. Working completely from drawings. Precise and complex floors with decorative add ons throughout. All tile from Arizona Tile. See our store for an average of 26 % off on Arizona Tile

This was a demonstration at Chula Vista Tile and Stone. It was very well worn. We returned it to better than new using our Stone Pro stone care products Deep Clean Gel, Diamond Renew, and Pro Sealer. We now carry these products at our store. Click buy on line above

This is the Holiday Inn Express travertine Lobby before grinding honing and polishing. It had massive toe-kicker lippage

This is the Lobby of the Holiday Inn Express in San Diego's Mission Valley. This is after full resurfacing and restoration. Which included grinding the lippage, sanding and re-honing with diamond grits 50 through 800, or so, and then polishing with diamond powder, marble polish and sealer. We crystalized the floor for hardness, slip resistance and durability

RESTORATIONS These are Chula Vista Tile and Stone and Holiday Inn Express in San Diego. Holiday Inn had massive lippage and both were very dirty. Each stone turned out better than new. Travertine, crema Marfil and other calcium stones are our specialty

Stains

Spills and Stains
Blot the spill with a paper towel immediately. Don't wipe the area, it will spread the spill. Flush the area with plain water and mild soap and rinse several times. Dry the area thoroughly with a soft cloth. Repeat as necessary. If the stain remains, refer to the section in this brochure on stain removal.

Stain Removal
Identifying the type of stain on the stone surface is the key to removing it. If you don't know what caused the stain, play detective. Where is the stain located? Is it near a plant, a food service area, an area where cosmetics are used? What color is it? What is the shape or pattern? What goes on in the area around the stain? Surface stains can often be removed by cleaning with an appropriate cleaning product or household chemical. Deep-seated or stubborn stains may require using a poultice or calling in a professional. The following sections describe the types of stains that you may have to deal with and appropriate household chemicals to use and how to prepare and apply a poultice to remove the stain.

Types of Stains and First Step Cleaning Actions

OIL-BASED
(grease, tar, cooking oil, milk, cosmetics)
An oil-based stain will darken the stone and normally must be chemically dissolved so the source of the stain can be flushed or rinsed away. Clean gently with a soft, liquid cleanser with bleach OR household detergent OR ammonia OR mineral spirits OR acetone.

ORGANIC
(coffee, tea, fruit, tobacco, paper, food, urine, leaves, bark, bird droppings) May cause a pinkish-brown stain and may disappear after the source of the stain has been removed. Outdoors, with the sources removed, normal sun and rain action will generally bleach out the stains. Indoors, clean with12% hydrogen peroxide (hair bleaching strength) and a few drops of ammonia.

METAL
(iron, rust, copper, bronze)
Iron or rust stains are orange to brown in color and follow the shape of the staining object such as nails, bolts, screws, cans, flower pots, metal furniture. Copper and bronze stains appear as green or muddy-brown and result from the action of moisture on nearby or embedded bronze, copper or brass items. Metal stains must be removed with a poultice.(See section on Making & Using a Poultice) Deep-seated, rusty stains are extremely difficult to remove and the stone may be permanently stained.

BIOLOGICAL
(algae, mildew, lichens, moss, fungi)
Clean with diluted (1/2 cup in a gallon of water) ammonia OR bleach OR hydrogen peroxide. DO NOT MIX BLEACH ANDAMMONIA! THIS COMBINATION CREATES A TOXIC AND LETHAL GAS!

INK
(magic marker, pen, ink)
Clean with bleach or hydrogen peroxide (light colored stone only!) or lacquer thinner or acetone (dark stones only!)

PAINT
Small amounts can be removed with lacquer thinner or scraped off carefully with a razorblade. Heavy paint coverage should be removed only with a commercial "heavy liquid" paint stripper available from hardware stores and paint centers. These strippers normally contain caustic soda or lye. Do not use acids or flame tools to strip paint from stone. Paint strippers can etch the surface of the stone; re-polishing may be necessary. Follow the manufacturer's directions for use of these products, taking care to flush the area thoroughly with clean water. Protect yourself with rubber gloves and eye protection, and work in a well-ventilated area. Use only wood or plastic scrapers for removing the sludge and curdled paint. Normally, latex and acrylic paints will not cause staining. Oil-based paints, linseed oil, putty, caulks and sealants may cause oily stains. Refer to the section on oil-based stains.

WATER SPOTS AND RINGS
(surface accumulation of hard water)
Buff with dry 0000 steel wool.

FIRE AND SMOKE DAMAGE
Older stones and smoke or fire stained fireplaces may require a thorough cleaning to restore their original appearance. Commercially available "smoke removers" may save time and effort.

ETCH MARKS
Etch marks are caused by acids left on the surface of the stone. Some materials will etch the finish but not leave a stain. Others will both etch and stain. Once the stain has been removed, wet the surface with clear water and sprinkle on marble polishing powder, available from a hardware or lapidary store, or your local stone dealer. Rub the powder onto the stone with a damp cloth or by using a buffing pad with a low-speed power drill. Continue buffing until the etch mark disappears and the marble surface shines. Contact your stone dealer or call a professional stone restorer for refinishing or re-polishing etched areas that you cannot remove.

EFFLORESCENCE
Efflorescence is a white powder that may appear on the surface of the stone. It is caused by water carrying mineral salts from below the surface of the stone rising through the stone and evaporating. When the water evaporates, it leaves the powdery substance. If the installation is new, dust mop or vacuum the powder. You may have to do this several times as the stone dries out. Do not use water to remove the powder; it will only temporarily disappear. If the problem persists, contact your installer to help identify and remove the cause of the moisture.

SCRATCHES AND NICKS
Slight surface scratches may be buffed with dry 0000 steel wool. Deeper scratches and nicks in the surface of the stone should be repaired and re-polished by a professional.

Poultices

Making and Using a Poultice
A poultice is a liquid cleaner or chemical mixed with a white absorbent material to form a paste about the consistency of peanut butter. The poultice is spread over the stained area to a thickness of about 1/4 to 1/2 inch with a wood or plastic spatula, covered with plastic and left to work for 24 to 48 hours. The liquid cleaner or chemical will draw out the stain into the absorbent material. Poultice procedures may have to be repeated to thoroughly remove a stain, but some stains may never be completely removed.

Poultice Materials
Poultice materials include kaolin, fuller's earth, whiting, diatomaceous earth, powdered chalk, white molding plaster or talc. Approximately one pound of prepared poultice material will cover one square foot. Do not use whiting or iron-type clays such as fuller's earth with acid chemicals. The reaction will cancel the effect of the poultice. A poultice can also be prepared using white cotton balls, whitepaper towels or gauze pads.

Cleaning Agents or Chemicals

OIL-BASED STAINS
Poultice with baking soda and water OR one of the powdered poultice materials and mineral spirits.

ORGANIC STAINS
Poultice with one of the powdered poultice materials and 12% hydrogen peroxide solution (hair bleaching strength) OR use acetone instead of the hydrogen peroxide.

IRON STAINS
Poultice with diatomaceous earth and a commercially available rust remover. Rust stains are particularly difficult to remove. You may need to call a professional.

COPPER STAINS
Poultice with one of the powdered poultice materials and ammonia. These stains are difficult to remove. You may need to call a professional.

BIOLOGICAL STAINS
Poultice with dilute ammonia OR bleach OR hydrogen peroxide. DO NOT MIX AMMO-NIA AND BLEACH! THIS COMBINATIONCREATES A TOXIC AND LETHAL GAS!

Applying the Poultice

Prepare the poultice. If using powder, mix the cleaning agent or chemical to a thick paste the consistency of peanut butter. If using paper, soak in the chemical and let drain. Don't let the liquid drip.

Wet the stained area with distilled water.

Apply the poultice to the stained area about1/4 to 1/2 inch thick and extend the poultice beyond the stained area by about one inch. Use a wood or plastic scraper to spread the poultice evenly.

Cover the poultice with plastic and tape the edges to seal it.

Allow the poultice to dry thoroughly, usually about 24 to 48 hours. The drying process is what pulls the stain out of the stone and into the poultice material. After about 24 hours, remove the plastic and allow the poultice to dry.

Remove the poultice from the stain. Rinse with distilled water and buff dry with a soft cloth. Use the wood or plastic scraper if necessary.

Repeat the poultice application if the stain is not removed. It may take up to five applications for difficult stains.

If the surface is etched by the chemical, apply polishing powder and buff with burlap or felt buffing pad to restore the surface